Terms of Service
Last updated: June 24, 2026
These Terms govern access to QR Lifecycle, QRMUX and related websites, dashboard features, QR routing tools, analytics, exports, billing and support services. By using the service, you agree to these Terms.
Business Identity and Contact
QR Lifecycle is the SaaS dashboard for managing Smart QR codes. QRMUX is the short-link redirect engine used by printed QR codes. You can contact us through the website contact form or by emailing hello@qrlifecycle.com.
Accounts and Organizations
You are responsible for your account credentials, organization users and activity under your account. You must provide accurate registration and billing information and keep it current. Organization owners and admins are responsible for managing team access and removing users who should no longer have access.
Acceptable Use
You may not use the service to route QR codes to illegal, harmful, deceptive, abusive, infringing, malicious, sexually exploitative, privacy-invasive or security-sensitive content. You may not interfere with the service, bypass plan limits, probe security, send spam, distribute malware, impersonate another business, hide your identity in a misleading way, or use QRMUX redirects in a way that misleads scanners about the destination, sender, offer or relationship to another brand.
QR Codes and Destinations
You are responsible for the destinations, claims, offers, prices, promotions and printed materials connected to your QR codes. Printed QR codes can remain in circulation for a long time, so you should keep fallback URLs and routing rules accurate, functional and current. We may suspend, throttle or disable redirects that violate these Terms, create security or abuse risk, overload the service, or appear likely to harm scanners or third parties.
Plans, Trials and Limits
Plan features and limits are shown in the product and may change over time. Starter plans include limited free use. Trials may be limited to one per organization and can expire automatically. When a trial or paid plan ends, premium routing or analytics features may stop working and QR codes may fall back to permitted Starter behavior.
Payments, Renewals and Cancellation
Paid subscriptions are billed through Stripe. By starting a paid plan, you authorize Stripe and QR Lifecycle to charge the payment method on file for recurring subscription fees, applicable taxes and permitted adjustments until you cancel. Unless stated otherwise at checkout, subscriptions renew automatically each billing period.
You can manage payment details and cancellation through the billing portal when available, or by contacting us. Cancellation stops future renewals but does not automatically refund past charges. See our Refund and Cancellation Policy for more detail.
If payment fails, a subscription is disputed, or a charge is reversed, we may downgrade, suspend or limit the account after reasonable attempts to resolve the issue. You remain responsible for unpaid amounts.
Customer Content and License
You keep ownership of your QR names, URLs, routing rules, campaign content and similar customer content. You grant us the rights needed to host, process, route, display, analyze and transmit that content to provide, secure and improve the service.
Privacy and Data Protection
Our Privacy Policy explains how we collect and use information. You are responsible for obtaining any consents and providing any notices required for your own destinations, customers, campaigns, lead forms, advertising tags or QR experiences.
Availability and Changes
We aim to keep redirects reliable, but the service is provided on an as-is and as-available basis. We may update, suspend or discontinue features, impose fair-use protections, perform maintenance, change plan packaging, or modify limits when needed to operate the service.
Third-Party Services
The service may rely on third-party providers for hosting, analytics, email, newsletters, payments, advertising measurement and destination websites. We are not responsible for third-party services, websites or content outside our control.
Disclaimers and Liability
To the fullest extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose and non-infringement. We are not liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost data, lost revenue or business interruption arising from use of the service.
Termination
You may stop using the service at any time. We may suspend or terminate access if you violate these Terms, create risk for the service or other users, fail to pay required fees, use the service unlawfully, or use redirects in a deceptive or abusive way.
Changes
We may update these Terms as the service, pricing, laws or business practices change. The updated version will be posted on this page with a new last updated date.
Contact
Questions about these Terms can be sent through the contact form on the QR Lifecycle website or by emailing hello@qrlifecycle.com.