Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains how QR Lifecycle and QRMUX collect, use and share information when you use our websites, dashboard, QR routing tools and related services.

Information We Collect

We collect account information such as name, email address, organization name, password hash, team role and authentication session data. We also collect content you add to the service, including Smart QR names, destination URLs, routing rules, UTM settings and team invitations.

When someone scans a QR code routed through QRMUX, we may collect technical and usage data such as scan time, destination selected, QR code identifier, approximate device/browser information, anonymous device identifiers and hashed IP-derived data used for abuse prevention, analytics and routing reliability.

Payments

Paid subscriptions are processed by Stripe. We do not store full card numbers. Stripe may collect payment method details, billing address, tax information and transaction metadata under its own privacy practices. We store Stripe customer and subscription identifiers so we can keep your plan status in sync.

How We Use Information

• Provide and secure accounts, organizations, QR routing and analytics.
• Operate QR redirects, lifecycle routing, scan counting and abuse protection.
• Send account links, password resets, team invitations, product notices and support replies.
• Process subscriptions, reconcile billing state and enforce plan limits.
• Improve the service, diagnose errors and understand aggregate product usage.

Sharing

We share information with service providers that help operate the product, including hosting, database, analytics, email, newsletter and payment providers. We may also share information when required by law, to protect rights and security, or as part of a merger, acquisition or business transfer.

Cookies and Analytics

We use cookies and similar technologies for login sessions, anonymous QR scan continuity, analytics and product measurement. Public QR redirect cookies are designed to support lifecycle routing and aggregate scan analytics without requiring a visitor account.

Data Retention

We keep account, organization, QR and scan data for as long as needed to provide the service, comply with legal obligations, resolve disputes and maintain security. Deleted dashboard items may be retained in backups, logs or historical analytics where permitted.

Your Choices

You can update account and team information in the dashboard. You can request access, correction or deletion of personal information by contacting us. Some information may be retained where needed for security, fraud prevention, billing records or legal compliance.

Security

We use reasonable administrative, technical and organizational safeguards. No online service can guarantee perfect security, so you are responsible for using strong passwords and limiting team access to trusted users.

Children

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact

Questions about this policy can be sent through the contact form on the QR Lifecycle website or by emailing hello@qrlifecycle.com.